Terms of Service
1. Nature of Service
The Service provided by EU GPSR is administrative and technical in nature. The Provider acts solely as an EU Authorized Representative (Responsible Person) under the General Product Safety Regulation (EU) 2023/988, which has been applicable since 13 December 2024.
The Provider does not offer legal, regulatory, or product safety advice. The Provider's role is limited to:
- Accepting appointment as the EU Responsible Person for the Client's products
- Providing an EU-based postal address for product labeling and marketplace listings
- Receiving and forwarding communications from EU market surveillance authorities
- Maintaining technical documentation on behalf of the Client as required by GPSR
The Provider does not test, inspect, certify, or evaluate the safety of any products unless a separate inspection or compliance review service has been explicitly agreed upon.
2. Client Data
The Client warrants that all information provided to the Provider is accurate, complete, and up-to-date. This includes but is not limited to: company name, registered address, contact details, product descriptions, technical documentation, test reports, and certificates of conformity.
The Client must promptly notify the Provider of any changes to the information provided, including changes to product specifications, company details, or regulatory status. The Provider bears no responsibility for errors, delays, or regulatory consequences arising from incorrect, incomplete, or outdated data supplied by the Client.
3. Product Liability
The Client remains solely and fully responsible for the safety, quality, design, manufacture, and regulatory compliance of their products. The appointment of the Provider as EU Authorized Representative does not transfer any product liability from the Client to the Provider.
The Provider's role as Authorized Representative is limited to acting as a contact point for EU market surveillance authorities. The Client shall indemnify and hold harmless the Provider against any claims, damages, or costs arising from product defects, safety issues, or non-compliance with applicable regulations.
4. No Guarantees
The Provider does not guarantee:
- Regulatory approval of any products by EU or national authorities
- Acceptance of products or listings on any marketplace (Amazon, eBay, etc.)
- Product compliance with GPSR or any other EU regulation
- That products will not be subject to market surveillance actions, recalls, or restrictions
The service ensures that the Client has a properly appointed EU Responsible Person as required by Regulation (EU) 2023/988. Compliance with all other regulatory requirements remains the Client's responsibility.
5. Fees
Service fees are charged on an annual subscription basis. All prices are listed in EUR and are final (VAT-exempt under Polish regulations for qualifying clients outside the EU, or inclusive of applicable VAT for EU-based clients).
Fees are non-refundable once the registration process has been initiated. Payment is processed securely via PayPal. By completing payment, the Client agrees to the subscription terms and authorizes recurring annual charges unless cancelled in accordance with Section 7 below.
The Provider reserves the right to adjust pricing for future subscription periods with at least 30 days written notice prior to the renewal date.
6. Client Obligations
The Client must:
- Provide complete and accurate technical documentation for all registered products
- Notify the Provider immediately of any product safety issues, incidents, accidents, or near-misses related to registered products
- Notify the Provider of any product recalls, voluntary or mandatory, initiated in any market
- Respond promptly to any requests for information from the Provider that originate from EU market surveillance authorities
- Ensure that all products placed on the EU market comply with applicable safety requirements and regulations
- Display the Provider's EU address correctly on product labeling, packaging, and marketplace listings
- Inform the Provider of any changes to the product range covered by the agreement
7. Termination
Either party may terminate the agreement with 30 days written notice sent via email. Termination by the Client does not entitle the Client to a refund for the remaining subscription period.
The Provider may terminate the agreement immediately and without refund if the Client:
- Provides false or misleading information
- Fails to cooperate with regulatory authorities when required
- Sells products that pose a serious risk to consumer health or safety
- Uses the Provider's details on products not covered by the agreement
- Breaches any material term of this agreement
Upon termination, the Client must immediately cease using the Provider's EU address and contact details on all products, packaging, and marketplace listings.
8. Governing Law
This agreement is governed by and construed in accordance with the laws of the Republic of Poland. Any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts competent in Poland.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
9. Service Provider
eugpsr.eu — an EU Responsible Person service operated from the European Union.
- Email: contact@eugpsr.eu
- Website: https://eugpsr.eu