Verify the quality, quantity, and condition of your products upon arrival in the EU. Professional inspection services at our warehouse in Poland (EU) — with detailed photo reports and transparent, published pricing.
Products shipped internationally face multiple handling points, temperature changes, and vibration. Catching problems at the EU entry point protects your reputation and ensures compliance.
When products travel thousands of kilometers from manufacturers in China, Turkey, or other countries to the EU, damage and quality issues are common. An inspection at the point of arrival catches problems before your products reach customers or marketplaces. This protects your reputation, reduces returns, and gives you documented evidence for freight claims.
Our inspection team independently verifies quantity, quality, and condition against your purchase order or shipping documents. This is particularly valuable when working with new suppliers or when products are being shipped for the first time. Trust but verify — before products enter the EU market.
Every inspection produces a comprehensive report with photographs, measurements, and findings. You receive the report within 24-48 hours of inspection completion. These reports serve as documentation for customs, marketplace compliance, supplier negotiations, and insurance claims.
Products that pass inspection move directly into storage at our warehouse. Products that fail inspection are quarantined and you receive immediate notification with options: return to supplier, rework/relabel on-site, or dispose. No need to involve additional logistics providers.
All prices are published and net (excluding VAT). Inspection appointments scheduled within 48 hours of arrival notification.
| Service | Price | Details |
|---|---|---|
| Standard Incoming Inspection | €150 /shipment | Visual inspection of up to 5 pallets. Quantity verification, packaging condition check, random sample quality check (AQL 2.5), damage documentation with photos. Report within 24-48 hours. |
| Large Shipment Inspection | €250 /shipment | Inspection of 6-20 pallets. Same scope as standard inspection plus more detailed sampling. Includes container condition documentation if applicable. |
| Additional Pallets (beyond 20) | +€25 /pallet | For shipments exceeding 20 pallets. Each additional pallet receives full inspection per standard protocol. |
| Detailed Quality Inspection | €350 /shipment | Enhanced inspection including: functional testing of random samples, dimensional measurements, weight verification, label accuracy check, packaging integrity test. For high-value or regulated products. |
| Pre-Shipment Documentation Review | €95 /shipment | Review of shipping documents, packing lists, certificates of conformity, test reports BEFORE products arrive. Identifies documentation gaps that could cause customs delays. |
| Quarantine & Disposal Management | €75 /incident | Management of failed inspection items: segregation, documentation, communication with supplier, arrangement for return shipping or certified disposal. |
All prices net (excl. VAT). Inspection appointments scheduled within 48 hours of arrival notification.
From shipment arrival to delivery of your inspection report — here is the process step by step.
Send your products to our EU address. Provide advance shipping notice with expected arrival date and packing list.
Within 48 hours of arrival, our team conducts a thorough inspection according to your requirements and industry standards.
A comprehensive inspection report with photos and findings is sent to you via email within 24-48 hours of inspection.
Products that pass inspection are placed in designated warehouse storage. Failed items are quarantined pending your instructions.
Products shipped internationally face handling by multiple parties, extreme temperatures, humidity, and vibration during transport. Catching damage at the EU entry point rather than at the customer doorstep is critical for brand reputation, returns reduction, and marketplace seller metrics. When a product arrives damaged at a customer's doorstep, you face negative reviews, returns processing costs, and potential suspension from marketplace platforms like Amazon. An inspection at the EU warehouse identifies issues immediately, before products are distributed, giving you time to address them through supplier claims, rework, or redistribution of compliant units.
For sellers on major marketplaces, incoming inspection is not optional—it is a business necessity. Amazon, eBay, and other platforms track return rates, and high return rates due to quality issues result in reduced visibility, mandatory discounts, and eventual account suspension. A systematic inspection process at the point of EU entry is one of the most cost-effective ways to prevent these marketplace penalties and maintain your seller performance metrics.
Our inspection process uses industry-standard AQL (Acceptable Quality Level) sampling methodology based on ISO 2859-1, which is the global standard for inspection by attributes. This means we do not inspect 100% of units—we use statistically valid sampling to identify defect rates and quality issues while keeping inspection costs reasonable. For a standard shipment, we perform random sample opening and functional testing on a sample set determined by lot size, checking for visual defects, label accuracy, packaging integrity, and basic functionality. We document our findings with photographs of any defects or issues, measure dimensions if relevant, and cross-reference findings against your purchase order or specification documents.
Our reports are structured for multiple uses: they serve as documentation for customs authorities if needed, provide evidence for freight claims if damage occurred during transport, support supplier negotiations if quality issues are found, and establish a baseline for marketplace compliance verification. Each report includes a summary of findings, detailed photographs, a defect count, and clear recommendations on next steps.
Inspection is most powerful when integrated with your broader EU market entry services. At EU GPSR, we offer inspection as one component of a full-service solution: GPSR compliance, warehouse storage, product repackaging and labeling, and legal support. A product that arrives at our warehouse undergoes inspection, and if it passes, immediately moves into warehouse storage. If it fails, it can be reworked and relabeled on-site, or returned to the supplier with documented evidence of the issues. This integration eliminates the need to coordinate between multiple vendors and ensures that problems are caught and resolved in one location before products ever reach your customers or marketplaces.
For non-EU companies entering the EU market for the first time, combining inspection with our other services—GPSR representation, EU-compliant labeling, and warehouse logistics—transforms incoming shipments into marketplace-ready inventory within days, rather than weeks of coordination and back-and-forth logistics. This speed and integration is a significant competitive advantage, especially for Amazon FBA sellers and e-commerce businesses operating on tight timelines.
Our inspection services work seamlessly with our other EU market entry solutions. Combine services for a complete solution.
EU Authorized Representative from €199/year. Required for all non-EU sellers in the EU market.
EU-based storage from €50/pallet/month. Products inspected and stored in one location.
EU-compliant labels, repackaging, CE marking application from €2.50/unit.
Contact us with your shipment details. We will schedule inspection within 48 hours of arrival and deliver a comprehensive report.